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      • Kowie River Chalets
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      • Selborne Golf Estate
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      • La Montagne
      • Lake View Cabanas
      • La Rochelle
      • Breakers Resort
    • KZN Berg & Midlands
      • Whispering Waters
      • Midlands Saddle & Trout
    • Free State
      • Qwantani
    • North West
      • Magalies Park
    • Henties Bay (Namibia)
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    • Hole in the Wall
    • Kowie River Chalets
    • Brookes Hill Suites
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    • The Palace All-Suite
  • KZN South Coast
    • Margate Sands
    • La Côte d'Azur
    • Costa Smeralda
    • Club Hacienda
    • Selborne Golf Estate
  • KZN North Coast
    • La Montagne
    • Lake View Cabanas
    • La Rochelle
    • Breakers Resort
  • KZN Berg and Midlands
    • Midlands Saddle and Trout
    • Whispering Waters
  • Free State
    • Qwantani
  • North West
    • Magalies Park
  • Hentie's Bay (Namibia)
    • Desert Rose
  • Lake District (UK)
    • Brockwood Hall
    • Dunningwell Hall
  • Mpumalanga
    • Sanbonani Resort
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      • Hermanus Beach Club
    • Eastern Cape
      • Hole in the Wall
      • Kowie River Chalets
      • Brookes Hill Suites
    • KZN Durban
      • The Palace All-Suite
    • KZN South Coast
      • Margate Sands
      • La Côte d'Azur
      • Costa Smeralda
      • Club Hacienda
      • Selborne Golf Estate
    • KZN North Coast
      • La Montagne
      • Lake View Cabanas
      • La Rochelle
      • Breakers Resort
    • KZN Berg & Midlands
      • Whispering Waters
      • Midlands Saddle & Trout
    • Free State
      • Qwantani
    • North West
      • Magalies Park
    • Henties Bay (Namibia)
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      • Sanbonani Resort
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First Group

COVID-19 Protocols

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07/ 07/ 25
08/ 07/25
Adults
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2
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First Group COVID-19 Protocols

FIRST GROUP

As required by the health department, every individual entering any premises is required to have their temperature taken. Accordingly, no-contact thermometers will be operated throughout the day, taking the temperature of every individual before being allowed to enter our premises and proceed to the disinfectant tunnel.

Our very own walk through branded, disinfectant tunnels, which disperses fully tested and approved sanitizer over the whole body, from head to toe, will be used at all entrances to our premises once your temperature has been taken.

These will be supplied to staff that are required to work with soiled linen, bins, etc. and are not compulsory, but recommended for laundry and cleaning purposes. Gloves will also be used throughout the fogging process to disinfectant apartments.

All staff will be supplied with a minimum of two reusable masks, which the company will wash daily. Masks are to be worn at all times in line with the health department regulations. Guests will be expected to bring and use their own masks which can be washed in their own units.

These may be supplied to the front office staff that are expected to deal with guests and staff on a regular basis.

All apartments, before the occupation, will be sanitized using a professional fogger which disperses approved disinfectant to sterilise the entire unit. General work areas and surfaces in offices will also regularly be sanitized with foggers.

Once the unit or apartment has been completely cleaned and sanitized, it will be secured with a pristine purposed cleaned seal which only the guest may break upon entering.

On arrival at any property or office, every individual will be required to complete a brief declaration regarding their health and well- being. This documentation will be retained by management for record purposes.

Designated members of staff will be appointed to act as Pristine Officers, coordinating and enforcing all COVID-19 protocols.

Contact

Reservations

Phone: +27 31 717 7660
Email: info@firstgroup-sa.co.za


Address

Block 3, Bishops Court
8 Delamore Road
Hillcrest, 3650
South Africa

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