We are proud to offer a wide range of travel options located in the Eastern Cape, Free State, Kwa-Zulu Natal, Mpumalanga, North West Province, Western Cape and along the Garden Route. Our offerings include:

  • First Hotels
  • First Resorts
  • First All-Suites
  • First Apartments and Chalets

As one of South Africa's leading property management specialists, and in line with our ongoing efforts to streamline and improve our services, all of these properties are now available at preferential rates and may be booked effortlessly on all four GDS's.

Our properties are located in the most sought-after destinations and many of them are suitable for both the business and leisure travelers, with world-class conferencing facilities, outstanding restaurants and convenient access to public transport.

Please feel free to contact us should you require any information not provided here.

We look forward to our journey together.

Telephone bookings

Brockwood Hall
Email: brockwoodhallreception@firstresorts.com
Phone: +44 122 977 2329

Bushman's Nek
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Cape Gordonia
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Chaka's Rock Chalets
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Club Hacienda
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Costa Smeralda
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Desert Rose
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Flexi Club on the Thames
Email : info@firstresort.co.za
Phone : +44 207 060 4711

Gethlane Lodge
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Hastings Hall
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Hole in the Wall
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Kowie River Chalets
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

La Cote D'Azure
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

La Montagne
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Lake View Cabanas
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Magalies Park
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Margate Sands
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Midlands Saddle and Trout
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Mount Sierra
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Oceanic
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Palm Park
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Perna Perna Mossel Bay
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Port Owen Marina
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Qwantani
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Riviera Suites
Email : wow@funholidays.co.za
Phone : + 27 861 112 170

Selborne Hotel, Spa and Golf Estate
Email : sbrervations@firstresorts.co.za
Phone : +27 39 688 1800

The Palace Resort and Spa
Email : info@optimabreaks.com
Phone : + 27 860 333 666

Whispering Waters
Email : res@whisperingwaters.co.za
Phone : +27 33 266 6893

Negotiated rates

If you would like to discuss a special or group rate with us, please contact our Senior Yield Analyst.

Commission payment

We offer commission of 10% on all our public rates minus tax (excluding negotiated rates) to all travel agents.

FAQ

Why am I sometimes unable to find properties that I am searching for in the GDS?

Depending on the GDS being used, you may receive a message such as: "Please Return Alternate Dates" - Sabre "Hotel Not Available" - Galileo and Worldspan Or, on Amadeus, the property shows as closed. This simply means that there is no availability for the requested dates and is not a system error. In this case, please modify your date selection.


Why am I unable to view rates?

Following a cutover to a new chain code there are several reasons why rates may not be displayed. The most common reason is that in Sabre the HST Table needs to be refreshed by the IT department of the agency. There are however also instances of PCC codes not being loaded or being loaded incorrectly. In this situation our GDS Helpdesk will help resolve the situation as soon as possible.


Why am I unable to get a confirmation of a recent booking? What does "Pending Uncofirmed Segment" mean?

During a cutover to a new chain code the link between the CRS/Switch/GDS does go down temporarily. Please be patient and situation will rectify itself within 15 minutes. You may still do bookings during this time, but here may be a delay in receiving final confirmation of bookings. Availability on the GDS's are updated daily, but if you prefer to check live availability, please contact our booking agents directly on the numbers provided under "Telephone Bookings".


Why am I sometimes unable to cancel or change a reservation in the GDS?

Usually this is due to restrictions imposed on booking modifications by the property itself. Please check the policies attached to the rate for clarity, in some cases you may be able to cancel and rebook the accommodation instead of modifying it.


Who do I contact in the event of a problem and what information will I be asked to provide?

If you have any problems please contact our GDS helpdesk. To help us resolve your issues as quickly as possible please provide the following information:

  • The name of the GDS that you use
  • Your Agency IATA no. (for security)
  • The PCC Code for rate access/viewership
  • The Rate Schedule

GDS Code per property

HOTEL NAME GALILEO/APOLLO SABRE AMADEUS WORLDSPAN
Chaka´s Rock Chalets TU CT108 EN 454655 DUR137 DUR37
Margate Sands F2869 EN 509155 MGH109 DUR09
Magalies Park TU CT463 EN 509667 JNB115 HLA15
Perna Perna Mossel Bay F2834 509669 GRJ129 GRJ29
Mount Sierra TU CR900 EN 415227 CPT097 CPT97
Lake View Cabanas TU CR798 324167 DUK127 DUR27
Selborne Golf Hotel YX C0456 YX 305805 YX DURSEL YX DURSH
Cape Gordonia TU CR783 EN 509236 CPT125 CPT25
Hastings Hall TU CT097 EN 513246 CPT117 CPT17
Riviera Suites F2835 287517 CPT105 CPT05
Port Owen Marina TU CT055 EN 455645 SDB131 CPT31
La Montagne F2836 415220 DUR093 DUR93
The Palace All-Suite F2837 415207 DUR099 DUR99
Bushman´s Nek TU CR779 324567 PZB135 DUR35
La Cote D´Azur EN 504274 504274 DUR101 DUR11
Midlands Saddle & Trout TU CT030 EN 415215 PZB113 DUR13
Oceanic EN 415232 415232 DUR101 DUR01
Qwantani TU CR850 EN 513358 DUR121 DUR21
Whispering Water F2838 326203 DUR107 DUR07
Kowie River Chalets F2839 325908 PLZ133 PLZ33
Hole in the Wall TU CR804 325760 DUR119 DUR19
Desert Rose No activation No activation No activation No activation